Managing Contacts Used for Domain Registration

The composition and format of contact data required for domains registration differs depending on Registrar. Some Registrars require a rather specific data. To simplify domain registration procedure for your customers, you can replace Registrar's contacts form with your own one (a so called base contacts) that have a standard format.

Base contacts usage is provided by a special methods used in plug-in. For more information about domain plug-ins API, please see the Parallels Business Automation - Standard SDK.

Provider contacts are managed under Domain Manager > Setup > Contacts tab.

Customer contacts are managed under the Contacts tab within an account properties.

To replace Registrar contacts with your own contacts form, go to Domain Manager > Plug-Ins > select a plug-in, then click the Prices tab. Select a TLD. The number and names of contacts offered here may vary depending on a Registrar. The most typical set is Owner Contact, Administrative Contact, Billing Contact, and Technical Contact.

The contacts list displays the following:

• ID - contact numerical identifier assigned in Parallels Business Automation - Standard database.
• Contact name - contact name a contact is referred to.
• Company name - the company name specified in the contact. Available for business contacts only (i.e., contacts for enterprises).
• First name - first name specified in a contact.
• Last name - last name specified in a contact.
• Type - a contact type (Business - for enterprise, Personal - for person).

To edit or remove an existing contact, click on a contact name and after a contact view form appears on the screen, click the Edit button to edit, Delete - to remove a contact.

To create a new contact, click the Create button. A new contact will be available for selection for all contact types right after you save it.

The form for a new contact creation is standard and the same for every contact. Form fields are pre-filled with the contact data fetched from your Administrative account:

• Account Type. Select the account type (Business or Personal). This selection defines the contact type.
• Company name. Available only if you select the Business account type. Enter the name of company.
• Contact name. The contact name for reference.
• E-mail. Contact e-mail.
• Name. Enter the first and last names of the contact person.
• Address. Enter the postal address (without city).
• City. Enter the city name.
• State (US or Canada). If you select USA or Canada country, select the state.
• State (other countries). You can optionally specify the state or province for countries other than USA or Canada.
• Country. Select country.
• Zip/postal code. Enter the zip code.
• Phone. Enter the contact phone number.
• Fax. Enter the fax number.

To save the contact, click the Update button.

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